ASOCIACIÓN
DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S), owner of
www.turismoensalamanca.es, understands and respects the importance of your
privacy and considers the safety of your customers' personal information vital.
This Privacy Policy establishes the basis upon which any personal data we
acquire from customers through this site or from the assignment by them will be
processed and stored by us. We are committed to protecting your personal
information and to being transparent about what information we collect and what
we do with it. So read the following information carefully.
For the
purposes of the new General Data Protection Regulation Law approved by the
European Commission (RGPD, Regulation EU 2016/679), I, ASOCIACIÓN DE GUÍAS
PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S), is the Data Controller for
this site www.turismoensalamanca.es. As our client, you are aware of the rules
contained in our Privacy Policy, as well as ensuring that the other members of
your party are aware of the same content and that they agree to provide your
personal data, in order to proceed with a reservation or another purchase on
your behalf.
By making a
booking / purchasing or sending your personal data through this site, you agree
to the transfer, storage or processing as established. We will take all steps
legally necessary to ensure that your data is handled safely and in accordance
with this privacy policy.
Personal Data Collected and Reasons
ASOCIACIÓN
DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S) maintains a database with the registration of
its customers after the first contact. The data present in this database are
solely the data provided by the customers themselves at the time of their
registration or later requests for reservation purposes.
When the
customer makes a reservation or purchase on this site, ASOCIACIÓN DE GUÍAS
PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S) automatically registers
certain personal data that the customer has given in providing. The type of
data saved will be information such as "name", "contact",
"email address". All information about personal data requested serves
solely and exclusively to organize the requested travel or tourist service. All
personal data provided will be treated as being "sensitive" and
therefore deserve the utmost respect and care from ASOCIACIÓN DE GUÍAS
PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S).
In no case
shall information be requested on philosophical or political beliefs, party or
trade union affiliation, religious belief, private life and racial or ethnic
origin, as well as data on the health or sexual life (including genetic data)
of clients. When preparing your trip, the client can provide us with other
information, such as dietary requirements and food intolerances, medical /
health conditions, disabilities, or other special information similar to
previous ones, to ensure that your specific needs are met.
Thus,
ASOCIACIÓN DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S).warrants
that it has implemented and will continue to implement the technical and
organizational security measures necessary to ensure the security of the data
that is provided in order to prevent its alteration, loss, unauthorized
treatment and / or access, and the nature of the data stored and the risks to
which they are exposed.
If the
client wishes to exercise the rights of access, rectification, cancellation or
opposition that the RGDP grants them, he can do it through the website or send
an email to agots@turismoensalamanca.es
Treatment and Storage of Personal Data
Some
personal data obtained by registering on our website or from customers who have
established a business relationship ASOCIACIÓN DE GUÍAS PROFESIONALES DE
TURISMO DE SALAMANCA will need to be supplied, processed and stored on secure
and certified systems that result from a combination of our own systems and
supplier systems credible and relevant.
The
registrations on our website are also encrypted, following GDPR standards, in
peripheral control technical infrastructures, namely by network firewalls,
private circuits and VPNs that comply with security requirements. The computer
servers are located in a Datacenter operator, which performs a digital
information protection service of the hosted servers. The service includes
backup of files, their conservation according to the defined policy and the
restore at ASOCIACIÓN DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S).request.
ASOCIACIÓN DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA
(A.G.O.T.S). therefore commits itself to:
1)
Safeguard the personal data provided to it by means of legally enforceable
security measures of a technical and organizational nature that guarantee its
security, thus avoiding its alteration, loss, treatment or unauthorized access,
in accordance with the state of the technology at any given moment, the nature
of the data and the possible risks to which they are exposed;
2) To use
or apply the data exclusively for the purposes duly provided for and to which
the client consented to relinquish;
3) Ensure
that data are handled only by workers whose intervention is necessary for the
provision of the service, and they are bound by the duty of secrecy and
confidentiality. Should the information be disclosed to third parties, we are
obliged to keep the confidentiality.
Our Approach to Personal Data Security
While we do
our best to protect your personal data, and always acting in accordance with
strict RGDP standards, the transmission of information over the Internet is not
entirely secure. Therefore, we cannot guarantee the total security of your data
transmitted to our website. When we receive your information, we take all
reasonable and legal steps to keep your personal data protected and to try to
prevent any unauthorized access, use or loss of your data, implementing
appropriate security measures and limiting access, including internal access.
We take
appropriate technical and organisational measures to secure your information
and to protect it against unauthorised or unlawful use and accidental loss or
destruction, including:
Unfortunately
transmission of information over email is not secure, and if you submit any
information to us over the internet by email we will do our best to protect
your personal data and have contractual processes in place with our service
providers to do this. Once we have received your information, we will use
relevant procedures and adequate security measures to prevent unauthorised
access.
For your
own privacy protection, we encourage you to maintain anti-virus and other
malware protection software on your computers and other devices, and to
maintain your own measures to protect your personal data. Please do not include
sensitive personal data in any e-mails you may send to us, including payment
card information.
We also
encourage you to be careful about who you give personal data to. We never
contact you to ask you for your payment card information, or sensitive personal
data such as passport numbers or log-in details, and we will only ask you for
such information in person or through our website, or by telephone in
connection with a booking you are making or have made. Please let us know if
you someone purports to contact you in our name.
Links from Our Website to Other Websites
Our website
contains links to other relevant sites that are in line with the subject
matter. If the customer chooses to follow an external link to any other website
outside ASOCIACIÓN DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S).,
you should understand that these companies have their own Privacy Policy which
may not be the same as ours. In this regard, we do not accept any
responsibility for these policies or for third party websites. We advise you to
verify and accept their policies before sending them any personal data.
Cookies
Due to the
way Internet communication standards work, access to websites may involve the
use of cookies. A cookie is a small file sent to the client computer that is
stored on the user's disk. Some of these cookies are essential for this site to
work properly, to allow a user to make a reservation on the site, so that we
can meet your requests and improve the user experience on our platforms.
No cookie
we use can extract information from the user's hard drive, steal personal
information, or read cookie files created by other vendors..
If you do
not accept the use of cookies, you will not be able to use the website
www.turismoensalamanca.es. Alternatively, you may delete all cookies at any
time after using our website by accessing your browser preferences.
Contacting us
If you have any questions about our privacy
policy or about how we process your personal data, including any requests or
complaints, please contact us either by e-mail to agots@turismoensalamanca.es
telephone on +34 629407300, or by post to C/ Riaño, 2, 2ºD- 37006- Salamanca
(España)
Changes to the Privacy Policy
ASOCIACIÓN
DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S).reserves the right
to update or change this Privacy Policy. You may, however, request a copy of an
earlier version of our Privacy Policy.