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Privacy policy

Privacy of Personal Data of our Customers and Users

ASOCIACIÓN DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S), owner of, understands and respects the importance of your privacy and considers the safety of your customers' personal information vital. This Privacy Policy establishes the basis upon which any personal data we acquire from customers through this site or from the assignment by them will be processed and stored by us. We are committed to protecting your personal information and to being transparent about what information we collect and what we do with it. So read the following information carefully.
For the purposes of the new General Data Protection Regulation Law approved by the European Commission (RGPD, Regulation EU 2016/679), I, ASOCIACIÓN DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S), is the Data Controller for this site As our client, you are aware of the rules contained in our Privacy Policy, as well as ensuring that the other members of your party are aware of the same content and that they agree to provide your personal data, in order to proceed with a reservation or another purchase on your behalf.
By making a booking / purchasing or sending your personal data through this site, you agree to the transfer, storage or processing as established. We will take all steps legally necessary to ensure that your data is handled safely and in accordance with this privacy policy.

Personal Data Collected and Reasons

ASOCIACIÓN DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S)  maintains a database with the registration of its customers after the first contact. The data present in this database are solely the data provided by the customers themselves at the time of their registration or later requests for reservation purposes.
When the customer makes a reservation or purchase on this site, ASOCIACIÓN DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S) automatically registers certain personal data that the customer has given in providing. The type of data saved will be information such as "name", "contact", "email address". All information about personal data requested serves solely and exclusively to organize the requested travel or tourist service. All personal data provided will be treated as being "sensitive" and therefore deserve the utmost respect and care from ASOCIACIÓN DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S).
In no case shall information be requested on philosophical or political beliefs, party or trade union affiliation, religious belief, private life and racial or ethnic origin, as well as data on the health or sexual life (including genetic data) of clients. When preparing your trip, the client can provide us with other information, such as dietary requirements and food intolerances, medical / health conditions, disabilities, or other special information similar to previous ones, to ensure that your specific needs are met.
Thus, ASOCIACIÓN DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S).warrants that it has implemented and will continue to implement the technical and organizational security measures necessary to ensure the security of the data that is provided in order to prevent its alteration, loss, unauthorized treatment and / or access, and the nature of the data stored and the risks to which they are exposed.
If the client wishes to exercise the rights of access, rectification, cancellation or opposition that the RGDP grants them, he can do it through the website or send an email to

Treatment and Storage of Personal Data

Some personal data obtained by registering on our website or from customers who have established a business relationship ASOCIACIÓN DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA will need to be supplied, processed and stored on secure and certified systems that result from a combination of our own systems and supplier systems credible and relevant.
The registrations on our website are also encrypted, following GDPR standards, in peripheral control technical infrastructures, namely by network firewalls, private circuits and VPNs that comply with security requirements. The computer servers are located in a Datacenter operator, which performs a digital information protection service of the hosted servers. The service includes backup of files, their conservation according to the defined policy and the restore at ASOCIACIÓN DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S).request.
1) Safeguard the personal data provided to it by means of legally enforceable security measures of a technical and organizational nature that guarantee its security, thus avoiding its alteration, loss, treatment or unauthorized access, in accordance with the state of the technology at any given moment, the nature of the data and the possible risks to which they are exposed;
2) To use or apply the data exclusively for the purposes duly provided for and to which the client consented to relinquish;
3) Ensure that data are handled only by workers whose intervention is necessary for the provision of the service, and they are bound by the duty of secrecy and confidentiality. Should the information be disclosed to third parties, we are obliged to keep the confidentiality.

Our Approach to Personal Data Security

While we do our best to protect your personal data, and always acting in accordance with strict RGDP standards, the transmission of information over the Internet is not entirely secure. Therefore, we cannot guarantee the total security of your data transmitted to our website. When we receive your information, we take all reasonable and legal steps to keep your personal data protected and to try to prevent any unauthorized access, use or loss of your data, implementing appropriate security measures and limiting access, including internal access.
We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:
Unfortunately transmission of information over email is not secure, and if you submit any information to us over the internet by email we will do our best to protect your personal data and have contractual processes in place with our service providers to do this. Once we have received your information, we will use relevant procedures and adequate security measures to prevent unauthorised access.
For your own privacy protection, we encourage you to maintain anti-virus and other malware protection software on your computers and other devices, and to maintain your own measures to protect your personal data. Please do not include sensitive personal data in any e-mails you may send to us, including payment card information.
We also encourage you to be careful about who you give personal data to. We never contact you to ask you for your payment card information, or sensitive personal data such as passport numbers or log-in details, and we will only ask you for such information in person or through our website, or by telephone in connection with a booking you are making or have made. Please let us know if you someone purports to contact you in our name.

Links from Our Website to Other Websites

Our website contains links to other relevant sites that are in line with the subject matter. If the customer chooses to follow an external link to any other website outside ASOCIACIÓN DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S)., you should understand that these companies have their own Privacy Policy which may not be the same as ours. In this regard, we do not accept any responsibility for these policies or for third party websites. We advise you to verify and accept their policies before sending them any personal data.


Due to the way Internet communication standards work, access to websites may involve the use of cookies. A cookie is a small file sent to the client computer that is stored on the user's disk. Some of these cookies are essential for this site to work properly, to allow a user to make a reservation on the site, so that we can meet your requests and improve the user experience on our platforms.
No cookie we use can extract information from the user's hard drive, steal personal information, or read cookie files created by other vendors..
If you do not accept the use of cookies, you will not be able to use the website Alternatively, you may delete all cookies at any time after using our website by accessing your browser preferences.

Contacting us

If you have any questions about our privacy policy or about how we process your personal data, including any requests or complaints, please contact us either by e-mail to telephone on +34 629407300, or by post to C/ Riaño, 2, 2ºD- 37006- Salamanca (España)

Changes to the Privacy Policy

ASOCIACIÓN DE GUÍAS PROFESIONALES DE TURISMO DE SALAMANCA (A.G.O.T.S).reserves the right to update or change this Privacy Policy. You may, however, request a copy of an earlier version of our Privacy Policy.

Copyright 2017 - A.G.O.T.S.
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